Overview
DASHBOARD GUIDE

Reputation

The Reputation dashboard is where you run your community's social-proof economy. Track member contribution, manage vouches, freeze farmers, detect collusion rings, and tune scoring rules without ever touching a config file.

Path
DashboardReputation
Module
reputation
Required permission
reputation.view

Before you start

A few prerequisites make this page easier to use.

  • The Reputation module is enabled in Settings > Basics. New servers ship with it off.
  • You hold the reputation.view capability. Owner, Admin, and Moderator roles include it by default.
  • Destructive actions (wipe, set score, blacklist) require reputation.moderate.
  • You have decided which scoring mode fits your community: NET_ONLY, NET_PLUS_VOUCH, or CATEGORIES.

What you'll see

The page is organised into eight tabs across the top.

Overview
Leaderboard
Moderation
Vouches
Blacklist
Audit
Settings
Analytics
Overview
Stats strip, top givers and receivers, freeze count, and pending ring detection alerts.
Leaderboard
Ranked list of every member with a non-zero score, with confidence and trend columns.
Moderation
Per-member actions: freeze, unfreeze, wipe, set reputation, refresh confidence.
Vouches
Searchable feed of every vouch event with revert action and category tags.
Blacklist
Members permanently blocked from giving, receiving, or both.
Audit
Full history of vouches, score overrides, freezes, wipes, blacklist changes, and setting changes.
Settings
Scoring mode, cooldowns, scoring weights, and decay configuration.
Analytics
Ring detection results, recent audit summary, and 30-day trend charts.

Overview tab

The landing tab. Read the room before you act.

Open DashboardReputationOverview.

Stats strip

  • Given today, Given 7d, Given 30d — total reputation events in each rolling window.
  • Active freezes — count of members currently blocked from giving or receiving.
  • Pending alerts — ring detection results awaiting a moderator decision.
  • A status pill showing the current scoring mode and whether decay is on or off.

Top members

Two side-by-side lists: top five receivers and top five givers in the active window. Click any row to open the member drawer with the full vouch timeline.

Quick actions

Buttons that jump to other tabs with the relevant filter pre-applied: open the leaderboard for the same window, jump to ring detection if alerts are pending, or open the moderation tab on a flagged user.
Numbers look low?
The overview window respects your decay settings. If monthly decay is enabled, scores have already been reduced for inactive members. Toggle decay off in Settings to see raw lifetime totals.

Leaderboard tab

Ranked list of every member with a non-zero reputation score.

Open DashboardReputationLeaderboard.

Columns

Rank
Position based on the active scoring mode.
Member
Display name and avatar. Click the row to open the member drawer with the full vouch history.
Score
Numeric score. In CATEGORIES mode, hover to see per-category sub-scores.
Confidence
Percentage from 0 to 100 indicating how trusted the score is. Low confidence usually means few unique givers.
Trend
Up, flat, or down arrow comparing the last 7 days against the prior 7 days.
Status
Active, frozen, or blacklisted. Frozen members appear in the list but cannot move.

Filters

  • Time window: 24h, 7d, 30d, or all-time.
  • Mode: top givers, top receivers, biggest gainers, biggest losers.
  • Status filter: active only, frozen only, blacklisted only, or all.
  • Search bar matches by username, ID, or display name.
Leaderboard caching
Results refresh every 60 seconds. Use the refresh button in the top-right of the table for an immediate rebuild after a moderation action.

Moderation tab

Per-member actions: freeze, unfreeze, wipe, set score, refresh confidence.

Open DashboardReputationModeration.

Available actions

Freeze
Stops the member from giving or receiving reputation. Existing score is preserved. Requires reputation.moderate.
Unfreeze
Reverses a freeze. Vouch eligibility resumes immediately.
Wipe
Deletes every vouch given to or by the member. Score resets to zero. This action cannot be undone — confirm twice.
Set reputation
Manually overwrite the numeric score. Useful for migrations from another bot. The override is recorded in the audit log with the moderator who set it.
Refresh confidence
Recomputes the confidence percentage from scratch using current giver diversity, age, and reciprocity signals. Use after wiping or after a ring takedown.

How to act on a member

  • Find the user — search by username, ID, or click their row from the leaderboard.
  • Open the action menu — use the menu icon at the end of the row, or open the drawer for the full vouch timeline first.
  • Confirm — destructive actions (wipe, set reputation) ask for a typed confirmation and a reason. The reason lands in the audit log.
Frozen members can still appear in vouches
A freeze stops future activity. Past vouches stay visible on the leaderboard and in the member drawer. Use Wipe if you need them removed entirely.

Vouches tab

Searchable feed of every vouch event in the server.

Open DashboardReputationVouches.

What each row shows

  • Giver and receiver, with avatars and IDs.
  • Delta value (+1, +2, custom amounts allowed when the giver has a vouch booster).
  • Category tag, when running in CATEGORIES mode (helpful, mentor, fair-trader, and any custom labels).
  • Optional message attached by the giver.
  • Source channel and message link, when available.
  • Timestamp and the cooldown bucket the vouch counted against.

Filters

  • By giver, by receiver, or by both.
  • By category, by source channel, or by date range.
  • Toggle Include reverted to surface vouches that were undone by ring detection or by a moderator.

Reverting a single vouch

  • Locate the row using the giver and receiver filters.
  • Click the menu icon on the row and pick Revert.
  • Provide a reason. The reason is stored on the audit entry. The giver and receiver scores are recalculated server-side.
Vouches not appearing?
Check three things: cooldowns (give, vouch, and pair), the giver is not frozen or blacklisted, and the source channel is on the allow-list in Settings. Cooldowns are the most common cause.

Blacklist tab

Members permanently blocked from giving or receiving reputation.

Open DashboardReputationBlacklist.

Add a member to the blacklist

  • Click Add in the top-right of the table.
  • Pick the member by name or paste a user ID. Members do not have to be in the server — blacklisting an ID blocks them on rejoin.
  • Add a reason and choose scope: Block giving only, Block receiving only, or Block both. The reason is required.
  • Confirm. The action is logged. The member sees a denial message if they try to use a vouch command.

Remove from the blacklist

  • Find the row and click the menu icon.
  • Pick Remove. Existing score is not restored automatically — if it was wiped, it stays at zero.
  • The audit log records the moderator and an optional unblock reason.
Blacklist vs Freeze
Freeze is reversible and meant for short investigations. Blacklist is meant for repeat offenders or known alts and should be paired with a server-level ban or a watchlist entry.

Audit tab

Full history of reputation events: vouches, score overrides, freezes, wipes, blacklist changes, and setting changes.

Open DashboardReputationAudit.

Event types

VOUCH_GIVEN
A successful vouch (giver, receiver, delta, category).
VOUCH_REVERTED
A previously counted vouch that was rolled back.
REP_OVERRIDE
A moderator used Set Reputation.
FREEZE / UNFREEZE
Member was frozen or unfrozen.
WIPE
All vouches for a member were deleted.
BLACKLIST_ADD / BLACKLIST_REMOVE
Blacklist roster changed.
SETTING_CHANGED
Any change to scoring rules, decay, or cooldowns.
RING_DETECTED
A collusion ring was flagged or auto-actioned.

Filters

  • Event type (multi-select).
  • Actor (the moderator or system) and target (the affected member).
  • Date range with presets and a custom range picker.
  • Free-text search across reasons.
Export for compliance
The audit table has a CSV export. The export respects your active filters. Use this when a community manager asks for a paper trail of moderation actions.

Settings tab

Scoring mode, cooldowns, scoring weights, and decay are all set here. Save publishes immediately.

Open DashboardReputationSettings.

BasicsCooldownsScoringDecay

Basics fields

enabledToggle

Master switch. When off, all give and vouch commands respond with a disabled message.

repEmojiEmoji

The emoji members react with to give a vouch. Custom server emoji and unicode emoji both work.

dailyGiveCapNumber

Maximum vouches a single member can give per 24-hour rolling window.

Example: 5

modeDropdown

Scoring model. NET_ONLY (single number), NET_PLUS_VOUCH (number plus vouch count), or CATEGORIES (per-category sub-scores).

Example: NET_ONLY

Cooldown fields

giveCooldownSecNumber

Seconds a giver must wait between any two give actions.

Example: 60

vouchCooldownSecNumber

Seconds a giver must wait between two vouches that include a written message.

Example: 300

pairCooldownSecNumber

Seconds the same giver-receiver pair must wait before the giver can vouch again.

Example: 86400

Scoring weights

SettingTypeDefaultDescription
baseDeltaNumber1Default amount added per vouch.
uniqueGiverBonusNumber0.5Bonus weight when the giver has not vouched the receiver recently.
reciprocityPenaltyNumber (0-1)0.4Penalty applied when A vouches B and B vouches A within a short window.
ringPenaltyNumber (0-1)0.6Penalty applied when ring detection scores the giver above its threshold.
newAccountPenaltyNumber (0-1)0.3Penalty applied to vouches given by accounts younger than the configured age.

Decay fields

decayEnabledToggle

When on, scores decay monthly by the configured percentage. Frozen members are skipped.

monthlyDecayPercentNumber

Percentage subtracted on the first of each month.

Example: 5

minScoreForDecayNumber

Minimum score before decay kicks in. Members below this are unaffected.

Example: 10

Switching modes mid-season
Moving from NET_ONLY to CATEGORIES seeds category scores from existing totals but cannot infer historical categories. Past vouches show as "uncategorised" until they expire off the leaderboard.

Analytics tab

Ring detection results, recent audit summary, and trend charts.

Open DashboardReputationAnalytics.

Ring detection

  • Each ring is shown as a graph: nodes are members, edges are vouches between them.
  • Score column ranks rings by suspicion. Higher means more reciprocity, more density, and shorter time-between-vouches.
  • Auto-actioned rings are tagged so you know what the system already did (revert, freeze, or alert only).
  • Click a ring to open the member drawer for any node and inspect their full vouch history.

Recent audit summary

  • Last 24 hours of audit events grouped by type.
  • Counts of vouches, reverts, freezes, and ring detections.
  • Top 3 most-active moderators by action count.

Trend charts

  • Vouches per day for the last 30 days.
  • Active givers per day — distinct user count.
  • Reciprocity ratio — share of vouches that were reciprocated within 24 hours.
  • Freeze and blacklist counts over time.
False-positive ring detections
Tight-knit friend groups can trigger ring detection without doing anything wrong. Lower ringPenalty in Settings, or whitelist specific user pairs in the moderation tab using Ignore for ring detection.

Common tasks

1

Investigate a suspected vouch ring

End-to-end flow that spans Analytics, Vouches, and Moderation.

  • Open the Analytics tab and sort the ring detection table by score, descending.
  • Click the suspect ring to load its node graph. Look for tight cycles between three or more members.
  • Cross-check the Vouches tab by filtering to giver and receiver for each pair in the ring. Note the timing — rings usually vouch within minutes of each other.
  • From the Moderation tab, freeze the suspected accounts. If confirmed, wipe their vouches and add to the blacklist with the ring ID in the reason field.
  • Verify the chain in Audit: a sequence of FREEZE, WIPE, and BLACKLIST_ADD events should appear, all tagged with the same ring ID.
2

Freeze a reputation farmer

A single user gaming the system, not a coordinated ring.

  • Open the Leaderboard and sort by Biggest gainers for the last 7 days. Outliers usually surface here.
  • Click the row to open the member drawer. Farmers usually have many same-giver entries.
  • Freeze first, then decide. Freeze stops the bleeding while you check the Vouches tab. If the pattern is clear, escalate to wipe and blacklist.
3

Switch from NET_ONLY to CATEGORIES

Roll out per-category scoring without losing existing data.

  • In Settings > Scoring, define the categories you want to track. Common picks: helpful, mentor, fair-trader, contributor.
  • Change mode from NET_ONLY to CATEGORIES and click Save.
  • Communicate to your community. Existing vouches show as "uncategorised" on the leaderboard until they decay or are reverted. Pin a channel announcement explaining the new categories.
  • Monitor for two weeks via the Analytics tab. If a single category dominates, redefine the list or remove unused ones.

Troubleshooting

Decay is not running
Decay runs once a month at 00:00 UTC on the first. If scores have not changed, check three things in this order:
  • decayEnabled is true in Settings > Decay.
  • monthlyDecayPercent is greater than 0.
  • Scores are above minScoreForDecay — members below the floor are skipped on purpose.
Vouches are not registering
Most often a cooldown issue. Walk through this list:
  • Check the giver is not frozen or blacklisted (Moderation tab).
  • Check pairCooldownSec — if the giver vouched the same receiver yesterday, today is blocked.
  • Check that the source channel is on the allow-list in Settings > Basics.
  • Confirm repEmoji matches the emoji actually being used. Custom emoji must still exist on the server.
Ring detection flags real friend groups
Ring detection is intentionally aggressive. Two safe options:
  • Lower ringPenalty in Settings > Scoring. The default is balanced for medium servers.
  • Whitelist specific pairs by opening the member drawer and toggling Ignore for ring detection.
  • For large communities, raise the cluster size threshold so only rings of four or more trigger.
Frozen user can still appear in vouches
Freeze blocks future activity. Existing rows in the Vouches feed remain visible. To remove them, use Wipe from the Moderation tab.