Analytics Dimensions
Deep dive into the different metrics and dimensions that make up SYNTHET's analytics system. Track everything from member activity to channel performance.
Member Activity
Track how members are engaging with your server through various activity metrics:
Active Members
Members who have sent at least one message or participated in voice in the last 24 hours.
/analytics members activeLurkers
Members who are in the server but haven't participated in 7+ days. Opportunities for re-engagement.
/analytics members lurkersDormant Members
Members inactive for 30+ days. These accounts may have been abandoned.
/analytics members dormantParticipation Score
Individual scores (0-100) for each member based on message frequency, voice activity, and reactions.
/analytics members score @usernameMessage Analytics
Understand message volume and patterns across your server:
Total Messages
Total messages sent in the server (today, this week, this month). Shows overall activity volume.
/analytics messages totalMessages Per Hour
Average hourly message rate. Helps identify peak activity windows and slow periods.
/analytics messages hourlyMessage Contributors
Breakdown of who is contributing messages. Identify key contributors vs. silent members.
/analytics messages contributorsReaction Rate
Percentage of messages receiving reactions. Higher reaction rates indicate engagement.
/analytics messages reactions| Message Velocity | How many new messages are being sent per minute. High velocity = active server. |
| Average Length | Average character count per message. Indicates depth of conversation. |
| Conversation Threads | Number of threaded conversations. Shows organized discussions. |
| Deleted Messages | Messages deleted within the tracking period. Moderation activity indicator. |
Voice Usage
Monitor voice channel activity and real-time engagement:
Voice Time
Total hours members spent in voice channels. Strong indicator of real-time community bonding.
/analytics voice timeActive Voice Participants
Number of unique members joining voice channels today/this week. Higher = more engaged community.
/analytics voice membersPeak Voice Hours
When your server has the most simultaneous voice members. Useful for scheduling events.
/analytics voice peakScreen Sharing Activity
Time spent screensharing. Indicates collaborative activities, gaming sessions, or presentations.
/analytics voice screenshareEngagement Metrics
Comprehensive engagement metrics that show how invested your community is:
Overall Engagement Rate
Percentage of total members who have participated in the last 7 days (messages, voice, reactions).
β’ 0-20%: Low engagement - consider re-engagement campaigns
β’ 20-50%: Moderate engagement - room for improvement
β’ 50%+: High engagement - strong community health
Daily Active Users (DAU)
Number of unique members active on any given day. Tracks consistency of daily engagement.
/analytics engagement dauWeekly Active Users (WAU)
Number of unique members active in a week. Shows recurring participation patterns.
/analytics engagement wauReturn Rate
Percentage of members from last week who returned this week. Measures retention and loyalty.
/analytics engagement retentionGrowth Tracking
Monitor how your server is growing and changing over time:
Member Growth
Net new members per day/week/month. Shows whether your server is expanding or contracting.
/analytics growth netJoin Rate
New members joining per day. Higher rates indicate effective recruitment or discovery.
/analytics growth joinsChurn Rate
Members leaving per day. Helps identify if community satisfaction is declining.
/analytics growth leavesGrowth Velocity
Acceleration or deceleration of growth. Shows if your growth rate is increasing or slowing.
/analytics growth velocityChannel Activity
Understand which channels are most active and how your server's activity is distributed:
Top Channels
Channels with the most messages and member participation. Identify community hotspots.
/analytics channels topSilent Channels
Channels with little to no activity. Opportunities to reorganize or repurpose.
/analytics channels silentActivity Distribution
What percentage of activity happens in each channel. Shows if activity is balanced or concentrated.
/analytics channels distributionChannel Growth
Which channels are gaining traction and which are losing engagement over time.
/analytics channels growthπ‘Use channel analytics to identify underutilized channels that could be consolidated or repurposed, and recognize highly active channels that may need additional moderation or expansion.
Member Segments
Understand your membership composition through various demographic segments:
New Members (0-7 days)
Recently joined members. Track onboarding success and integration rate.
Power Users
Top 5-10% most active members. Recognize leaders and influencers.
Contributors
Regular participants (50%+ activity rate). Core community members.
Observers
Members who mostly read/react (30-50% activity). Potential to activate.
Inactive Members
Minimal to no recent activity (0-30%). Consider re-engagement.
Bot Members
Non-human members and integrations. Tracked separately for clarity.
Analytics Best Practices
- β’ Review analytics daily to spot trends early and respond quickly
- β’ Compare week-over-week metrics to smooth out day-to-day fluctuations
- β’ Use engagement metrics to identify members who might benefit from re-engagement campaigns
- β’ Monitor churn rate closely - sudden spikes indicate problems needing attention
- β’ Track channel activity to optimize your channel structure for your community's needs
- β’ Use growth metrics to evaluate the success of recruitment drives or marketing efforts
- β’ Set baseline metrics and track improvements over time with /analytics alerts
- β’ Share relevant metrics with your moderation team to support community decisions