Subscription Plans
Create and manage recurring subscription tiers for your community. Configure pricing, perks, and track subscriber metrics.
Creating Subscription Plans
Set up tiered subscriptions for your community:
Plan Details
- • Name: Plan tier name (e.g., "Silver", "Gold", "Platinum")
- • Description: What this tier includes and is for
- • Price: Monthly or annual price in USD (other currencies supported)
- • Billing Cycle: Monthly or yearly
- • Trial Period: Optional free trial (days)
Plan Perks
Attach perks that subscribers receive:
- • Select perks from perk library
- • Add custom perks specific to this plan
- • Order perks by importance
- • Preview what subscriber will get
Subscriber Limits
Optional constraints on this plan:
- • Max subscribers (e.g., limited "Exclusive" tier)
- • Waitlist when limit reached
- • No limit if left blank
Perk Types & Configuration
Different benefits you can assign to subscription tiers:
Role Assignment
Automatically grant one or more special roles to subscribers
Channel Access
Unlock exclusive text or voice channels for subscribers only
Custom Badge
Special colored badge displayed next to member name
Economy Bonus
Extra currency/points in economy system per day/week
Priority Support
Priority handling in support tickets system
Custom Perk
Create your own custom benefits (e.g., "Early event access")
Managing Subscribers
View and manage all subscribers for your plans:
Subscriber List
View all active and past subscribers:
- • Member name and ID
- • Subscription plan and tier
- • Join date and expiration date
- • Payment status (Active, Expired, Paused)
- • Quick actions (extend, refund, cancel)
Subscriber Actions
- • Extend: Add time to active subscription
- • Refund: Partial or full refund
- • Pause: Temporarily pause subscription
- • Cancel: End subscription
- • Send Message: DM to subscriber
Plan Analytics
Track performance metrics for your subscription plans:
Key Metrics
- • Active Subscribers: Currently active subscribers on this plan
- • MRR: Monthly Recurring Revenue from this plan
- • Growth: Subscriber growth rate (%)
- • Churn Rate: % of subscribers canceling per month
- • Total Revenue: Lifetime revenue from this plan
Charts
- • Subscriber growth over time
- • Revenue trend
- • Churn visualization
- • Comparison with other plans
Editing Plans
Modify plan settings and handle price changes:
Editable Fields
Can be changed anytime:
- • Name and description
- • Perks included
- • Trial period
- • Subscriber limit
Price Changes
When modifying price:
- • New price applies to new subscribers immediately
- • Existing subscribers grandfathered at old price
- • Option to force price change on all
- • Notify subscribers of price changes
Trial Periods
Offer free trials to encourage conversions:
Trial Configuration
- • Enabled/disabled toggle per plan
- • Trial duration in days (1-30 days)
- • After trial, charges card for first month
- • Member gets all perks during trial
Trial Benefits
- • Higher conversion rates (people try before buying)
- • Reduce purchase hesitation
- • Trial allows members to test perks
- • Can limit one trial per member
Plan Design Best Practices
- • Start with 1-2 plans, expand as you grow
- • Price based on perceived value, not cost
- • Make each tier noticeably better than previous
- • Keep descriptions clear and concise
- • Offer trial to encourage signups
- • Include exclusive perks in higher tiers
- • Monitor churn and adjust perks if needed
- • Test price points to optimize revenue
- • Be fair about price changes to grandfathered users
- • Gather subscriber feedback on perks