SYNTHET Acceptable Use Policy (AUP)

1) Core Principle

Use the Service responsibly, lawfully, and in a way that does not harm others, compromise security, disrupt systems, or violate platform rules (including Discord's policies and API requirements).

2) You Must Comply With

• All applicable laws and regulations (including those applicable in Saudi Arabia and your jurisdiction).
• Discord's Terms, Community Guidelines, Developer Terms, and API restrictions.
• Any usage limits, permissions, RBAC rules, and safety controls enforced by the Service.

3) Prohibited Content and Conduct (Hard Prohibitions)

You may not use the Service to create, store, transmit, promote, coordinate, or facilitate any of the following:

3.1 Illegal activity

• Any activity that violates applicable law, including fraud, theft, impersonation, unlawful access, or unauthorized surveillance.
• Any attempt to buy/sell illegal goods or services, or to facilitate prohibited transactions.

3.2 Harassment, hate, and abuse

• Harassment, threats, intimidation, stalking, doxxing, or targeted abuse.
• Hate content or discrimination targeting protected characteristics.
• Encouraging self-harm or violence, or glorifying extremist violence.

3.3 Sexual exploitation and child safety

• Any sexual content involving minors, grooming, exploitation, or child endangerment.
• Any attempt to obtain sexual content from minors or facilitate it.
• We report suspected child exploitation where legally required.

3.4 Terrorism and violent extremism

• Promoting, supporting, or coordinating terrorist activity or violent extremist organizations.
• Sharing operational instructions or propaganda intended to recruit, fund, or organize violence.

3.5 Privacy violations

• Collecting, publishing, or distributing personal data without a lawful basis or consent, including private addresses, phone numbers, IDs, banking details, private images, or private communications.
• Attempting to deanonymize users or scrape personal data.
• Misusing logging, recall, or analytics features to violate privacy.

3.6 Defamation and misinformation used for harm

• Using the Service to knowingly spread false statements about identifiable individuals or entities in a way intended to cause harm, harassment, or unlawful interference.

4) Prohibited Platform Misuse and Server Abuse

4.1 Raids, nukes, and coordinated attacks

You may not use the Service to facilitate:

• server "nuking," mass deletion, destructive automation, or coordinated disruption
• raids, spam waves, harassment campaigns, or ban evasion support
• automated account creation, botting, or coordinated abuse across servers

4.2 Spam and unsolicited messaging

• Mass unsolicited DMs, mass mentions, mass posting, link spam, or repetitive flooding.
• Using automations to bypass rate limits or platform restrictions.
• Engagement farming designed to manipulate rankings or metrics.

4.3 Impersonation and deception

• Impersonating a person, organization, or brand to mislead or defraud.
• Presenting your server/bot identity as "official" when it is not.
• Using Custom-Hosting identity features to imitate other bots, companies, or public figures.

5) Prohibited Security and Technical Abuse

5.1 Unauthorized access and exploitation

• Attempting to gain unauthorized access to accounts, servers, APIs, networks, or systems.
• Probing, scanning, or penetration testing of the Service without written permission.
• Exploiting vulnerabilities, bypassing authentication/RBAC, or privilege escalation attempts.

5.2 Malicious code and malware

• Distributing malware, trojans, spyware, credential stealers, or malicious scripts.
• Hosting or linking to malware distribution infrastructure.

5.3 Disruption and denial of service

• Any attempt to degrade or disable the Service, Discord, or third-party services (including DDoS).
• Excessive automated requests that cause instability (even if not strictly "DDoS").

5.4 Abuse of payment systems

• Chargeback fraud, payment method testing, stolen cards, or subscription abuse.
• Attempting to circumvent entitlements, pricing, or billing logic.

6) Data, Logging, and Privacy Rules

6.1 Minimize and respect privacy

• You must not configure modules to collect or expose more data than needed for legitimate moderation/operations.
• If your server is subject to specific privacy rules (e.g., workplace/community policies), you are responsible for compliance.

6.2 Logging visibility

If you enable logs or audit features, you must:

• restrict access to authorized roles
• avoid publishing logs that contain personal data
• ensure logs are used for security/moderation, not harassment or surveillance

6.3 Message content and privileged intents

Some features require privileged Discord intents or access to message content. You must:

• enable only what you actually need
• configure permissions responsibly
• comply with Discord's developer requirements and any legal obligations for notice/consent in your jurisdiction

7) Intellectual Property (IP) and Rights

You may not:

• infringe copyrights, trademarks, or other IP rights
• distribute pirated content using the Service
• circumvent DRM or licensing restrictions
• upload or publish content you do not have rights to use

8) Custom Commands, Automations, and Integrations (Safe Use Rules)

If you use custom commands/automations:

• Do not create workflows that violate this AUP or Discord rules.
• Do not create commands that impersonate staff, fake system messages, or trick users into unsafe actions.
• Do not create commands designed to harvest credentials, payment info, or personal data.
• Do not create automations that mass-kick, mass-ban, mass-mention, or mass-delete beyond safe moderation patterns, unless explicitly authorized by Discord and your legal obligations.

We may impose hard limits, guardrails, or require additional verification for high-risk automation capabilities.

9) Enforcement (What We Can Do)

We may take any of the following actions, with or without notice (as permitted by law and platform requirements):

• warn you or require configuration changes
• rate-limit or temporarily restrict features
• disable specific modules, commands, or integrations
• quarantine a guild configuration if it is actively causing harm
• suspend or terminate a guild's access or your account access
• revoke paid entitlements for abuse, fraud, or chargebacks
• preserve limited evidence for security, fraud prevention, or legal compliance
• report to relevant authorities where required by law or where imminent harm is suspected

We may also comply with lawful requests from regulators, courts, or law enforcement consistent with applicable law.

10) Reporting Abuse

If you believe someone is using the Service in violation of this AUP, report it to:

[email protected] or via the support form in the Dashboard.

Include:

• guild ID
• user ID (if applicable)
• evidence (screenshots/log IDs)
• time and channel references

11) Changes to This AUP

We may update this AUP to reflect platform changes, security needs, or legal requirements. Material changes will be posted with an updated "Last Updated" date.